How do I keep my flowers looking fresh and fabulous?

Your blooms deserve a little TLC once they’re home! Here’s how to help them thrive:

• Give each stem a fresh diagonal trim before placing them in water.

• Fill a clean vase with cool water and stir in the complimentary floral food packet included with your bouquet.

• Refresh the water every 1–2 days and re-trim the stems just a bit each time.

• Keep your arrangement away from direct sunlight, heat, and drafts for the longest-lasting beauty.

Remember fresh flowers are living art. With a little love and care, they’ll keep brightening your space for days to come.

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Where do your flowers come from?

Each bloom is hand selected from trusted, high-quality floral vendors who share our passion for freshness and design. We work closely with local and regional growers whenever possible to ensure your arrangement is always vibrant, unique, and thoughtfully crafted.

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Are certain flowers available year-round?

Flower varieties change with the seasons, and availability can vary based on weather and supply. While we do our best to honor specific requests, some blooms may be substituted with comparable flowers of equal or greater value.

Our goal is always to maintain your bouquet’s color palette, style, and overall aesthetic ensuring every Fork & Floral arrangement looks stunning and cohesive, no matter the season.

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Do you offer delivery?

Absolutely! We offer free delivery within 15 miles of Providence Forge, VA.
If you’re outside our local delivery area, no worries we’ll happily bring your flowers to you for a minimum $15 delivery fee, depending on distance.

We deliver with care, ensuring your bouquet arrives looking just as beautiful as when it left our hands.

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What is your refund policy for floral orders?

Because each arrangement is custom and made-to-order, all flower sales are final.
We use only fresh, premium-quality blooms, but once they’re delivered, flower care becomes the customer’s responsibility. Fork & Floral is not responsible for arrangements that are not properly watered or maintained after delivery or pickup.

To keep your flowers looking their best, please follow our care tips a little attention goes a long way toward keeping your bouquet blooming beautifully.

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Can I customize my bouquet?

Absolutely! Every Fork & Floral creation is designed to tell a story your story.
Whether you’re celebrating a birthday, brunch date, or just because moment, you can personalize your bouquet with:

• Custom Wrapping: Upgrade your arrangement with our signature 24x18 personalized newspaper wrap a chic, nostalgic touch that gives your bouquet a one-of-a-kind, editorial look.

• Toppers: Add a sparkle of personality with bedazzled zodiac signs, custom age numbers, or special-occasion messages.

• Themes: From seasonal blooms to holiday-inspired designs (like our “Be My Boo” Halloween bouquet or birthday-themed bundles), we love bringing your ideas to life.

Each bouquet is thoughtfully styled with your preferences in mind whether you love classic elegance or bold, creative flair, Fork & Floral has you covered. If you’d like something truly special or have a unique idea in mind, we invite you to send us an inquiry! Share your inspiration, color palette, and occasion details and we’ll craft a custom floral experience that’s just as unforgettable as the moment you’re celebrating.

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How do invoices and payments work?

For all custom floral orders, an invoice will be sent directly to you once your request is confirmed. Please note that custom floral invoices are only valid for 48 hours. If payment is not received within that time, the invoice will be automatically canceled, and the order will need to be re-submitted for approval and scheduling.

For catering and event planning services, all invoices are event-specific and reflect the details outlined in your proposal. If a payment plan is agreed upon, all payments must be made according to the scheduled due dates.

Invoices not paid within 48 hours of their due date are subject to a late fee and may impact service timelines or event fulfillment.

At Fork & Floral, we value transparency and communication so if you ever need assistance with a payment or invoice, please reach out promptly. We’re happy to help ensure everything stays on track and beautiful for your event.